{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Supplementary Privacy Notice for Electric Vehicle Drivers","text":"\u003Cp\u003EPlease take a moment to familiarise yourself with this privacy notice relating to the Shell App in the context of electric vehicles. Contact us if you have any questions or concerns. \u003C/p\u003E\r\n\r\n\r\n","links":[{"name":"Supplementary Privacy Notice for Electric Vehicle Drivers","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/supplementary-privacy-notice-for-electric-vehicle-drivers.html"}]},"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.ch/fr_ch/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Clients privés","value":"https://www.shell.ch/fr_ch.html"},{"name":"Déclaration de protection des données","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees.html"},{"name":"Supplementary Privacy Notice for Electric Vehicle Drivers","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/supplementary-privacy-notice-for-electric-vehicle-drivers.html"}]},"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Supplementary Privacy Notice for Electric Vehicle Drivers","text":"\u003Cp\u003EPlease take a moment to familiarise yourself with this privacy notice relating to the Shell App in the context of electric vehicles. Contact us if you have any questions or concerns. This privacy notice supplements the \u003Ca href=\"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html\"\u003EShell Privacy Notice for drivers, visitors to Shell websites and Shell App users\u003C/a\u003E.\u003C/p\u003E\r\n"},"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/page_header"},{"organism":"PromoSimple.Text","color":"inherited","colspan":10,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_216551950_copy","model":{"title":"Table of contents","text":"\u003Col\u003E\r\n\u003Cli\u003E\u003Ca href=\"#what-does-this-privacy-notice-cover-\"\u003EWhat does this privacy notice cover?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#what-personal-data-do-we-process-about-you-\"\u003EWhat personal data do we process about you?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#for-what-purposes-do-we-process-your-personal-data-\"\u003EFor what purposes do we process your personal data?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#who-do-we-share-your-personal-data-with-\"\u003EWho do we share your personal data with?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#how-long-do-we-retain-your-personal-data-\"\u003EHow long do we retain your personal data?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#who-is-responsible-for-the-personal-data-collected-in-relation-to-charge-card-and-charging-station-users-\"\u003EWho is responsible for the personal data collected?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#your-rights-regarding-your-personal-data\"\u003EYour rights regarding your personal data\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#who-can-you-contact-with-a-query--issue-or-complaint-about-your-personal-data-\"\u003EWho can you contact with a query, issue or complaint about your personal data?\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"#changes-to-this-privacy-notice\"\u003EChanges to this privacy notice\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ol\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy","model":{"title":"What does this privacy notice cover?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy","model":{"text":"\u003Cp\u003EThis privacy notice provides information about the personal data collected and processed when using the Shell App (“Shell App”) in the context of electric vehicles (EVs).\u003C/p\u003E\r\n\u003Cp\u003EWhen providing the Shell App, Shell International Petroleum Company Limited or its affiliates within the Shell group of companies (hereafter referred to as “Shell”, “we” or “us”) may collect, store and process information that is required to deliver our services or for which you have given your consent.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy_","model":{"title":"What personal data do we process about you?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_1229129920","model":{"text":"\u003Cp\u003EFor clarity, we have grouped interactions into two categories:\u003C/p\u003E\r\n\r\n\u003Col\u003E\r\n\u003Cli\u003EUsers of charge cards\u003C/li\u003E\r\n\u003Cli\u003EUsers of the Shell App\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\r\n\u003Cp\u003E \u003C/p\u003E\r\n\r\n\u003Cp\u003E\u003Cb\u003E1. Users of charge cards\u003C/b\u003E\u003C/p\u003E\r\n\r\n\u003Cp\u003EThe term “users of charge cards” refers to anyone using a charge card or token offered by Shell to access a charging station. These users interact with us when ordering, registering or using the charge card.\u003C/p\u003E\r\n\r\n\u003Cp\u003EOrdering / registration: When you create a customer account in the Shell App, we collect your name, country, email address and telephone number. When you order or register a charge card with us, we collect your charge card ID, address, and payment details, including credit or debit card information (hereafter: registration data). If you register your Shell hybrid card as a payment method, it will automatically be registered as a charge card.\u003C/p\u003E\r\n\r\n\u003Cp\u003EUsing a charge card: When you use a charge card at a Shell Recharge-operated charging station, we collect, in addition to the registration data, your charging session data, including charge card ID, start/stop times, electricity usage, serial number and the location of the charging station (hereafter: charging session details). We collect the same personal data if you choose to pay using the Shell App. If you use a Shell-registered charge card at a non-Shell operated charging station, we receive only the charging session details and your card number from the operator. This allows us to identify you and invoice the charging session. If the charge card is provided by a third party who pays for your usage, we will share the charging session details with that third party for billing purposes.\u003C/p\u003E\r\n\r\n\u003Cp\u003E \u003C/p\u003E\r\n\r\n\u003Cp\u003E\u003Cb\u003E2. Users of the Shell App\u003C/b\u003E\u003C/p\u003E\r\n\r\n\u003Cp\u003EWhen the Shell App is used, Shell may collect and process transaction and location data from Shell App users in real time. This data is processed only with your consent, in order to enable navigation, display charging information, start or stop a charging session, or allow you to report issues with charging stations.\u003C/p\u003E\r\n\r\n\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__1612851657","model":{"title":"For what purposes do we process your personal data?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_538465061","model":{"text":"\u003Cp\u003EIn addition to the purposes outlined in the privacy notice referenced above, Shell App users’ personal data may be processed for the following purposes:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EVerifying your identity to register for a charge card\u003C/li\u003E\r\n\u003Cli\u003EOrdering, activating and blocking your charge card\u003C/li\u003E\r\n\u003Cli\u003ESending Shell service emails informing you about your charge card and its activation\u003C/li\u003E\r\n\u003Cli\u003EEnabling payments through the Shell App for electric vehicle-related services (including charging sessions and EV subscription services)\u003C/li\u003E\r\n\u003Cli\u003EDisplaying local reference prices for charging points based on your location\u003C/li\u003E\r\n\u003Cli\u003EBilling for electric vehicle charging services\u003C/li\u003E\r\n\u003Cli\u003EAdding or updating the delivery address for your charge card\u003C/li\u003E\r\n\u003Cli\u003EViewing charging history in the Shell App\u003C/li\u003E\r\n\u003Cli\u003EHandling enquiries and providing customer support\u003C/li\u003E\r\n\u003Cli\u003EManaging your Shell App account(s) and facilitating access to and use of online services\u003C/li\u003E\r\n\u003Cli\u003ECreating aggregated, non-personalised reports, research and analysis derived from personal data\u003C/li\u003E\r\n\u003Cli\u003ESharing your data with third parties where required for service delivery, including our hosting and email providers acting on Shell’s behalf\u003C/li\u003E\r\n\u003Cli\u003EMarketing and commercial communications, subject to your consent\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__2122756354","model":{"title":"Who do we share your personal data with?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_995408806","model":{"text":"\u003Cp\u003EIn addition to the categories of recipients listed in the above privacy notice, your personal data may be shared with or received from the following parties:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EParticipants involved in the provision of Shell App services, such as retailers and/or other approved data processors providing products and/or services to Shell App users\u003C/li\u003E\r\n\u003Cli\u003EThird parties offering services related to your account and the Shell App for communication and legal or regulatory purposes\u003C/li\u003E\r\n\u003Cli\u003EAuthorised authentication service providers for the purpose of completing the authentication process\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__290566000","model":{"title":"How long do we retain your personal data?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_1386565796","model":{"text":"\u003Cp\u003EFor more information, please refer to the \u003Ca href=\"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html\"\u003EShell Privacy Notice for drivers, visitors to Shell websites and Shell App users\u003C/a\u003E. \u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__1606131028","model":{"title":"Who is responsible for the personal data collected in relation to charge card and charging station users?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_503594981","model":{"text":"\u003Cp\u003EShell (Switzerland) AG, Hinterbergstrasse 16, 6312 Steinhausen, Switzerland, is the data controller responsible for processing your personal data in Switzerland, either alone or jointly with its affiliates within the Shell Group. Your location and your relationship with Shell determine which Shell entity is responsible for your data.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__1765869319","model":{"title":"Your rights regarding your personal data"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_1979326410","model":{"text":"\u003Cp\u003EFor more information, please refer to the \u003Ca href=\"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html\"\u003EShell Privacy Notice for drivers, visitors to Shell websites and Shell App users\u003C/a\u003E. \u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__1646569957","model":{"title":"Who can you contact with a query, issue or complaint about your personal data?"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_812855484","model":{"text":"\u003Cp\u003EFor more information, please refer to the \u003Ca href=\"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html\"\u003EShell Privacy Notice for drivers, visitors to Shell websites and Shell App users\u003C/a\u003E. \u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":3,"colstart":2,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_181038515_copy__634298510","model":{"title":"Changes to this privacy notice"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section/text_1536210475_copy_495458046","model":{"text":"\u003Cp\u003EThis privacy notice may change over time. We recommend that you review it regularly for updates. This privacy notice was last updated on 14 July 2025.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Clients privés","value":"https://www.shell.ch/fr_ch.html"},{"name":"Déclaration de protection des données","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees.html"},{"name":"Supplementary Privacy Notice for Electric Vehicle Drivers","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/supplementary-privacy-notice-for-electric-vehicle-drivers.html"}]},"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.ch/fr_ch/_jcr_content/root/footer/inherited_copy.model.json","id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/privacy-policy-charging-with-the-shell-app-en/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Supplementary Privacy Notice for Electric Vehicle Drivers","text":"Please take a moment to familiarise yourself with this privacy notice relating to the Shell App in the context of electric vehicles. 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Aus diesem Grund kann der Anbieter für diese Inhalte auch keine Gewähr übernehmen. Für die Inhalte und Richtigkeit der bereitgestellten Informationen ist der jeweilige Anbieter der verlinkten Webseite verantwortlich. Darunter fallen ihr Sponsor und jegliche Richtlinien, Tätigkeiten oder Dienstleistungen, die auf der Webseite von Werbetreibenden auf der Seite bzw. mit der Webseite verlinkten Werbetreibenden angeboten werden. Zum Zeitpunkt der Verlinkung waren keine Rechtsverstöße erkennbar. 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