{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Privacy Notice for drivers, visitors to Shell websites and Shell App users","text":"\u003Cp\u003EInformation for individuals who are or have been retail customers, visitors to Shell websites, or users of another digital application.\u003C/p\u003E\r\n","links":[{"name":"Privacy Notice for drivers, visitors to Shell websites and Shell App users","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html"}],"image":{"src":"https://www.shell.ch/fr_ch/privacy/b2c-notice-en/_jcr_content/root/metadata.shellimg.jpeg/1750063498675/shell-gratis-bensin-sebulan.jpeg","alt":"Automobiliste, visiteur d’un site Internet de Shell, et utilisateur de l’app Shell","width":2062,"height":1165},"tags":[{"name":"About Us","value":"about-us:"}]},"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.ch/fr_ch/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Clients privés","value":"https://www.shell.ch/fr_ch.html"},{"name":"Déclaration de protection des données","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees.html"},{"name":"Privacy Notice for drivers, visitors to Shell websites and Shell App users","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html"}]},"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Privacy Notice for drivers, visitors to Shell websites and Shell App users","text":"\u003Cp\u003EInformation for individuals who are or have been retail customers, visitors to Shell websites, or users of another digital application.\u003C/p\u003E\r\n"},"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/page_header"},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text","model":{"title":"Privacy Notice – B2C, Loyalty or Energy Customers, Shell App Users and Website Visitors"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515","model":{"text":"\u003Ch3\u003EThis notice explains what personal data we collect, for what purposes we collect it, and what rights you have in relation to it.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475","model":{"text":"\u003Ch3\u003EWhat does this Privacy Notice cover?\u003C/h3\u003E\r\n\u003Cp\u003EThis Privacy Notice provides information regarding the processing of your personal data when you use the services or purchase products of one or more companies within the Shell Group of companies (“Shell”, “we”), whether you are:\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 40.0px;\"\u003E(i) a retail, energy or e-mobility customer\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 40.0px;\"\u003E(ii) a member of a Shell loyalty programme or a comparable programme at your location (“Shell loyalty programme”)\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 40.0px;\"\u003E(iii) a visitor to a Shell website (“website” or “Shell website”)\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 40.0px;\"\u003E(iv) a user of the Shell application or other Shell applications (“Shell App”)\u003C/p\u003E\r\n\u003Cp\u003EIn addition to this Privacy Notice, specific privacy notices and supplementary privacy terms may contain further information on how Shell processes your personal data. This is the case, for example, if you are an energy or e-mobility customer. In such cases, those privacy notices will be provided to you separately. \u003Ca href=\"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/supplementary-privacy-notice-for-electric-vehicle-drivers.html\"\u003ESee here for the supplementary privacy notice for electric vehicle drivers.\u003C/a\u003E\u003C/p\u003E\r\n\u003Cp\u003EThis Privacy Notice explains \u003Cb\u003Ewhich\u003C/b\u003E personal data about you is processed; \u003Cb\u003Ewhy\u003C/b\u003E we process your personal data and \u003Cb\u003Efor what purposes\u003C/b\u003E; \u003Cb\u003Ehow long\u003C/b\u003E we retain your personal data; \u003Cb\u003Ehow you can access and update your personal data\u003C/b\u003E; the choices you have regarding your personal data; and \u003Cb\u003Ewhere\u003C/b\u003E you can go for more information.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy","model":{"text":"\u003Ch3\u003EWhere personal data is collected from children, consent from a parent or legal guardian is required.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy","model":{"text":"\u003Ch3\u003ESpecial note – if you are under 16 years of age.&nbsp;\u003Cspan style=\"font-size: 0.8125rem; font-weight: normal;\"\u003EProcessing of children’s personal data\u003C/span\u003E\u003C/h3\u003E\r\n\u003Cp\u003EUnless Shell is specifically organising educational events for children, we do not knowingly collect personal data from individuals under the age of 16. If you are under 16, please do not send us any personal data such as your name, address or email address. If you wish to contact Shell in a way that requires submitting your personal data (e.g. for educational or innovation events), please ask your parent or guardian to do so on your behalf.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy_","model":{"text":"\u003Ch3\u003EThis section describes the different sources from which we collect your personal data.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_1301095097","model":{"text":"\u003Ch3\u003EWhat personal data do we process about you?&nbsp;Data collection\u003C/h3\u003E\r\n\u003Cp\u003EWe collect information, including personal data, about you as a Shell customer, user of Shell Apps and/or visitor to a Shell website or Shell-managed social media page (“Shell social media page”). The information may include:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EInformation you provide to us\u003C/b\u003E – When you create a Shell customer profile, we ask for your name, email address and gender (so we can address you correctly, though you are not required to provide this), your contact preferences, and necessary information to answer security questions. If you choose to join a Shell loyalty programme, use Shell Apps, Shell Drive services or our mobile payment systems, we may also ask for further personal data needed to deliver these services and/or for authentication purposes, such as vehicle type, driver behaviour patterns, date of birth (if collected), communication preferences, and mobile phone number.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EInformation gathered through your use of Shell services \u003C/b\u003E– We also collect data about how and where you use Shell services and purchase Shell products. This includes data about your device, IP addresses, login credentials, browser type and settings, location data, and online identifiers used for cookies and similar technologies. Your purchase history may include information about:\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (i) the specific products you buy\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (ii) the total amount of each transaction\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (iii) the time and location of your purchases\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (iv) the payment method used, including any methods embedded in Shell Apps (such as mobile payments)\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EIf you are a member of a Shell loyalty programme \u003C/b\u003E– We collect information about your participation, including:\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (i) the type and description of the reward selected\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (ii) the rewards you have chosen\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (iii) the amount of points redeemed\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (iv) the frequency and timing of point redemptions\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003E (v) the delivery method used for the reward (if applicable)\u003C/p\u003E\r\n\u003Cp style=\"margin-left: 120.0px;\"\u003EIf you are a Shell Drive user, we collect your recorded journeys, including vehicle coordinates, speed and acceleration, and compare this to other users (where you have consented to such collection, including location data).\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EData gathered from external sources\u003C/b\u003E – To ensure we have the most up-to-date information and to offer better, more tailored products and services, we combine information we hold with data publicly available or provided by authorised third parties (such as Experian or Acxiom). This includes purchase habits and associated products or services you may use, such as the number of vehicles in your household or the types of vehicles you are interested in.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EInformation collected through social media platforms\u003C/b\u003E – When you engage with us on a Shell social media page (e.g. by commenting, sharing, reacting to a post, sending a private message or following the page), we may collect personal data such as your username, profile photo, hometown, email address and gender. We use all personal data obtained via social media in accordance with this Privacy Notice.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch4\u003EShell view of the customer\u003C/h4\u003E\r\n\u003Cp\u003ETo help ensure you have a positive experience with the Shell Group and depending on your level of engagement with Shell, we may combine the information collected from the sources above to build a personalised profile of you. This enables easier interaction with Shell companies and helps us keep your data up to date so we can improve services, develop products, and offer promotions tailored to your interests.\u003C/p\u003E\r\n\u003Cp\u003EHowever, please note that you have control over how Shell uses this information. You can opt out of having your personal data combined in this way – \u003Ca href=\"#your-rights-and-how-to-exercise-them-\"\u003Eplease see the section below for more details\u003C/a\u003E.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__224840383","model":{"text":"\u003Ch3\u003EWe only process your personal data where we have a lawful basis to do so.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_256815574","model":{"text":"\u003Ch3\u003EWhy do we process your personal data?\u003C/h3\u003E\r\n\u003Cp\u003EThe personal data covered by this Privacy Notice is only processed:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ewith your explicit consent\u003C/li\u003E\r\n\u003Cli\u003Ewhere it is necessary to conclude a transaction with you (such as processing payment data)\u003C/li\u003E\r\n\u003Cli\u003Ewhere it is necessary for the purposes of legitimate business interests pursued by the relevant Shell companies, unless such interests are overridden by your interests or fundamental rights and freedoms\u003C/li\u003E\r\n\u003Cli\u003Ewhere it is necessary for Shell to comply with a legal obligation\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EIf the processing is based on your consent, you have the right to withdraw your consent at any time. This will not affect the validity of any processing carried out before your consent was withdrawn.\u003C/p\u003E\r\n\u003Ch3\u003EWhat happens if you do not provide your personal data?\u003C/h3\u003E\r\n\u003Cp\u003EIf you choose not to provide the information described above that is required to use a Shell App or participate in a Shell loyalty programme, the only consequence is that your ability to fully engage with the Shell App and/or participate in the Shell loyalty programme may be limited.\u003C/p\u003E\r\n\u003Ch3\u003E\u003Cb\u003EWho is responsible for the personal data collected?\u003C/b\u003E\u003C/h3\u003E\r\n\u003Cp\u003EShell (Switzerland) AG, Hinterbergstrasse 16, 6312 Steinhausen, Switzerland, is responsible for processing your personal data, either alone or jointly with its affiliated companies within the Shell Group. Your local country of residence determines the specific local Shell entity responsible for the processing of your personal data.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__1213478312","model":{"text":"\u003Ch3\u003EThe purposes for which we process your personal data.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_1732158711","model":{"text":"\u003Ch4\u003EFor what purposes do we process your personal data?\u003C/h4\u003E\r\n\u003Ch4\u003EWe process your personal data for the purposes of:\u003C/h4\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eproviding our products and delivering our services to you\u003C/li\u003E\r\n\u003Cli\u003Emanaging relationships and marketing, including maintaining and enhancing contact with you\u003C/li\u003E\r\n\u003Cli\u003Eaccount management, including verification (to ensure that only you or someone you have authorised has access to your account and data)\u003C/li\u003E\r\n\u003Cli\u003Ecustomer service and product/service development\u003C/li\u003E\r\n\u003Cli\u003Econducting and analysing market research and marketing strategies\u003C/li\u003E\r\n\u003Cli\u003Erunning promotions and competitions offered to Shell customers, including the offering of digital rewards in recognition of your loyalty\u003C/li\u003E\r\n\u003Cli\u003Edetecting or preventing fraud when you use mobile payment functions to purchase Shell products (where such functions are available in your market)\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EWhere relevant, we may also process your personal data for a secondary purpose that is closely related, such as:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Estoring, deleting or anonymising your personal data\u003C/li\u003E\r\n\u003Cli\u003Eaudits, investigations, dispute resolution, or for insurance purposes, legal proceedings or defending legal claims\u003C/li\u003E\r\n\u003Cli\u003Estatistical, historical or scientific research\u003C/li\u003E\r\n\u003Cli\u003Ecompliance with legal and/or regulatory requirements\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch4\u003ECommunication and marketing – your choices\u003C/h4\u003E\r\n\u003Cp\u003EIf you have given your consent to receive communications from Shell (or if you have previously purchased goods and/or services from us and this is permitted under local law), you may receive offers tailored to your preferences based on the personal data collected from the sources described above. This allows us to provide you with better and more personalised products and services.\u003C/p\u003E\r\n\u003Cp\u003EWe will only send you service updates and notifications without your prior consent if such updates and/or notifications are necessary for the proper functioning of the Shell Apps or other services you use.\u003C/p\u003E\r\n\u003Cp\u003EYou may receive such offers and communications through various channels, and you can update your subscription preferences at any time in your personal profile settings or by using the unsubscribe options provided through the respective digital channels.\u003C/p\u003E\r\n\u003Ch4\u003ETransaction security and fraud prevention, detection and investigation\u003C/h4\u003E\r\n\u003Cp\u003EIf you use a mobile payment application to purchase Shell products (if available in your market), you may be asked to provide additional personal data to complete the transaction. We may use the personal data you provide for the prevention, detection and investigation of fraud and to enforce the terms of the mobile payment application.\u003C/p\u003E\r\n\u003Cp\u003EWe may share some information with mobile payment service providers (such as PayPal), including but not limited to your IP address, device ID or unique identifier, your loyalty card number (for the purpose of collecting points), device type, geolocation data (e.g. Wi-Fi) and mobile network information.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__604782115","model":{"title":"Your rights and how to exercise them."}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_64654021","model":{"text":"\u003Ch4\u003EYour rights in relation to your personal data\u003C/h4\u003E\n\u003Cp\u003EWe aim to keep your information as accurate as possible. You may request:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Eaccess to your personal data\u003C/li\u003E\n\u003Cli\u003Ecorrection or deletion of your personal data (but only if it is no longer required for a legitimate business purpose, such as completing a retail transaction)\u003C/li\u003E\n\u003Cli\u003Ethat you no longer receive marketing communications\u003C/li\u003E\n\u003Cli\u003Ethat the processing of your personal data is restricted\u003C/li\u003E\n\u003Cli\u003Ethat your personal data is no longer combined from different sources to create a personalised profile\u003C/li\u003E\n\u003Cli\u003Ethat you receive a copy of the personal data you have provided to Shell in a structured, digital format for transmission to another party, where technically feasible\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EIf you would like to make such a request, please visit your Shell account profile or contact us at:&nbsp;\u003Ca href=\"mailto:SITI-MLM-Support@shell.com\"\u003ESITI-MLM-Support@shell.com\u003C/a\u003E.&nbsp;\u003C/p\u003E\n\u003Ch4\u003EWho can you contact if you have a query, issue or complaint regarding your personal data?\u003C/h4\u003E\n\u003Cp\u003EIf you have questions, concerns or complaints regarding the processing of your personal data, please contact us at:&nbsp;\u003Ca href=\"mailto:SITI-MLM-Support@shell.com\"\u003ESITI-MLM-Support@shell.com\u003C/a\u003E.\u003C/p\u003E\n\u003Cp\u003EYou may also contact the Shell Group’s Chief Privacy Officer at:\u003C/p\u003E\n\u003Cp style=\"margin-left: 40px;\"\u003EShell International B.V.\u003Cbr\u003E\nThe Hague, The Netherlands – Trade Register No. 27155369\u003Cbr\u003E\nMailing address: PO Box 162, 2501 AN, The Hague\u003Cbr\u003E\nEmail: \u003Ca href=\"mailto:privacy-office-SI@shell.com\"\u003Eprivacy-office-SI@shell.com\u003C/a\u003E\u003C/p\u003E\n\u003Cp\u003EIf you are not satisfied with Shell’s handling of your personal data, you may have the right to contact the Federal Data Protection and Information Commissioner, Feldeggweg 1, CH – 3003 Bern, Switzerland, or the Dutch Data Protection Authority at Prins Clauslaan 60, 2595 AJ The Hague, the Netherlands.\u003C/p\u003E\n\u003Cp\u003EFor more information, visit \u003Ca href=\"https://www.edoeb.admin.ch\"\u003Ewww.edoeb.admin.ch\u003C/a\u003E or \u003Ca href=\"https://autoriteitpersoonsgegevens.nl/en\"\u003Ehttps://autoriteitpersoonsgegevens.nl/en\u003C/a\u003E.\u003C/p\u003E\n\u003Cp\u003ELegal actions to protect personality rights are governed by Articles 28, 28a and 28l of the Swiss Civil Code.\u003C/p\u003E\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__889653771","model":{"text":"\u003Ch3\u003EWe use cookies on our websites to provide you with the best user experience possible.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_822815093","model":{"text":"\u003Ch4\u003ECookies and similar technologies\u003C/h4\u003E\r\n\u003Cp\u003EShell may use cookies and similar technologies to collect and store information when you visit a Shell website or use a Shell App. This allows Shell to recognise your browser and gather information about your use of the website – for example, which pages you visit or how long your visits last – and to display relevant content when you return. This helps us improve your user experience when visiting our website(s).\u003C/p\u003E\r\n\u003Cp\u003EYou can control and manage your cookie preferences by adjusting your browser settings or by using the Shell cookie preference tool on our websites.&nbsp;For more information, please refer to the \u003Ca href=\"https://www.shell.ch/fr_ch/directives-sur-les-cookies.html\"\u003EShell Cookie Policy\u003C/a\u003E.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__689717225","model":{"text":"\u003Ch3\u003EShell is committed to safeguarding your personal data.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_667603313","model":{"text":"\u003Ch4\u003ESecurity of your personal data\u003C/h4\u003E\r\n\u003Cp\u003EWe have implemented technical and organisational measures to protect your personal data against unauthorised access and misuse. In particular, we may use encryption for certain services. We also apply authentication and verification processes for access to Shell services, and we regularly test, assess and evaluate the effectiveness of our security measures.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__1364754642","model":{"text":"\u003Ch3\u003EWho do we share your personal data with?\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_280059795","model":{"text":"\u003Ch4\u003EWho do we share your personal data with?\u003C/h4\u003E\r\n\u003Cp\u003EYour personal data is processed only for the purposes described above and shared only on a strict “need-to-know” basis with:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eother companies within the Shell Group, including those located outside your country of residence\u003C/li\u003E\r\n\u003Cli\u003Eauthorised third-party providers cooperating with Shell who supply products and/or services to Shell App users and loyalty programme members, with your consent\u003C/li\u003E\r\n\u003Cli\u003Eauthorised providers involved in mobile payments (e.g. PayPal, Apple Wallet or Android Pay)\u003C/li\u003E\r\n\u003Cli\u003Eauthorised agents, licensees, service providers, external auditors and/or subcontractors of Shell\u003C/li\u003E\r\n\u003Cli\u003Ecompetent authorities, governmental bodies, regulatory, supervisory, investigative or financial agencies, where required to comply with legal or regulatory obligations applicable to the relevant Shell entities, or where otherwise permitted by applicable law\u003C/li\u003E\r\n\u003Cli\u003Eany person Shell proposes to transfer any of its rights and/or obligations to.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__1682393464","model":{"text":"\u003Ch3\u003EYour personal data may be transferred outside your country, provided it is adequately protected.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_1045275975","model":{"text":"\u003Ch4\u003ETransfers of your personal data to other countries\u003C/h4\u003E\r\n\u003Cp\u003EWhere your personal data is transferred to entities within the Shell Group and/or to authorised third parties located outside your country, we take organisational, contractual and legal measures to ensure that your data is only processed for the purposes set out above and that appropriate safeguards are in place.\u003C/p\u003E\r\n\u003Cp\u003EThese measures include Binding Corporate Rules for transfers within the Shell Group and, for Shell entities in the European Union, transfer mechanisms approved by the European Commission for transfers to third parties, as well as any additional local legal requirements.\u003C/p\u003E\r\n\u003Cp\u003EA copy of Shell’s Binding Corporate Rules is available \u003Ca href=\"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees.html\"\u003Ehere\u003C/a\u003E or&nbsp;by contacting \u003Ca href=\"mailto:privacy-office-SI@shell.com\"\u003Eprivacy-office-SI@shell.com\u003C/a\u003E.\u003C/p\u003E\r\n\u003Ch4\u003EInteracting with Shell via social media\u003C/h4\u003E\r\n\u003Cp\u003EIf you choose to interact with Shell through social media on a Shell-managed social media page (such as Facebook, Instagram, Twitter or LinkedIn), your personal data (such as your name, profile photo and the fact that you are interested in Shell) may be visible to all visitors of your personal social media profile, depending on your privacy settings, and will also be visible to Shell.\u003C/p\u003E\r\n\u003Cp\u003EYou can delete any information you share on these platforms at any time via your personal social media account. Shell does not track your activity across all the social media platforms you use.\u003C/p\u003E\r\n\u003Cp\u003EIf you send a message to Shell via a messaging function on a social media platform, these messages are stored for no longer than one month after receipt.\u003C/p\u003E\r\n\u003Cp\u003EPlease contact Shell if you wish to make a request you cannot submit directly via a Shell social media page – \u003Ca href=\"#your-rights-and-how-to-exercise-them-\"\u003Esee contact information in the section above\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cp\u003EIn addition, to the extent that Shell is jointly responsible with a social media platform for a Shell page, Shell has access via that platform to aggregated data, statistics and insights to better understand the types of actions you take on Shell social media pages. More information on how your personal data is processed on these platforms – including targeted advertising – can be found in your privacy settings on the relevant social media site.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__1365520912","model":{"text":"\u003Ch3\u003EShell will retain your personal data only for a defined period of time.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_330602428","model":{"text":"\u003Ch4\u003EPersonal data processed by Shell in accordance with this Privacy Notice will be deleted or anonymised (so that it can no longer identify you):\u003C/h4\u003E\r\n\u003Col\u003E\r\n\u003Cli\u003Eevery five years, if you remain a customer during that time\u003C/li\u003E\r\n\u003Cli\u003Eimmediately after you request deletion of your Shell account profile or withdraw from the Shell loyalty programme\u003C/li\u003E\r\n\u003Cli\u003Efor any subscribed services, three years after our last interaction with you (i.e. if you have not used the services for three years)\u003C/li\u003E\r\n\u003C/ol\u003E\r\n\u003Cp\u003EIn relation to financial transactions (including those made via a Shell App), your personal data will be retained for ten years from the transaction date.\u003C/p\u003E\r\n\u003Cp\u003EIn all cases, your data may:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ebe retained for a longer period where there is a legal or regulatory reason (it will then be deleted once no longer required for that purpose), or\u003C/li\u003E\r\n\u003Cli\u003Ebe retained for a shorter period if you object to the processing and there is no longer a legitimate business reason to retain it.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":4,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_181038515_copy__116411340","model":{"text":"\u003Ch3\u003EThis Privacy Notice is updated regularly.\u003C/h3\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section/text_1536210475_copy_1144521880","model":{"text":"\u003Ch3\u003EChanges to this Privacy Notice\u003C/h3\u003E\r\n\u003Cp\u003EThis Privacy Notice may change over time. We encourage you to review it regularly for updates.&nbsp;This Privacy Notice was last updated in June 2025.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Clients privés","value":"https://www.shell.ch/fr_ch.html"},{"name":"Déclaration de protection des données","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees.html"},{"name":"Privacy Notice for drivers, visitors to Shell websites and Shell App users","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html"}]},"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.ch/fr_ch/_jcr_content/root/footer/inherited_copy.model.json","id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Privacy Notice for drivers, visitors to Shell websites and Shell App users","text":"Information for individuals who are or have been retail customers, visitors to Shell websites, or users of another digital application.","links":[{"name":"canonical","value":"https://www.shell.ch/fr_ch/declaration-de-protection-des-donnees/privacy-notice-for-drivers-visitors-to-shell-websites-and-shell-app-users.html"},{"name":"errorUrl","value":"https://www.shell.ch/fr_ch/error.html"},{"name":"hierarchy","value":"fr_ch/privacy/b2c-notice-en"},{"name":"homeTitle","value":"Shell en Suisse"},{"name":"homeUrl","value":"https://www.shell.ch/fr_ch.html"},{"name":"locale","value":"fr-CH"},{"name":"title","value":"Privacy Notice for drivers, visitors to Shell websites and Shell App users | Shell en Suisse"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en"},{"name":"externalDisclaimerText","value":"Haftungsbeschränkung\r\n\r\nSie verlassen jetzt die Webseite von Shell.\r\n\r\nDie Webseite enthält sog. „externe Links“ (Verlinkungen) zu anderen Webseiten, auf deren Inhalt der Anbieter der Webseite keinen Einfluss hat. 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Bei Bekanntwerden einer solchen Rechtsverletzung wird der Link umgehend entfernt.\r\n\r\nVielen Dank für Ihren Besuch unserer Webseite!"},{"name":"themeMode"},{"name":"lastModified","value":"2025-07-21T15:05:54.252Z"},{"name":"adobeAnalyticsUrl","value":"https://scmetrics.shell.com/b/ss/shell.amidala.nativeimplementation.poc/0"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}],"tags":[{"name":"About Us","value":"about-us:"}],"image":{"src":"https://www.shell.ch/fr_ch/privacy/b2c-notice-en/_jcr_content/root/metadata.shellimg.jpeg/1750063498675/shell-gratis-bensin-sebulan.jpeg","alt":"Automobiliste, visiteur d’un site Internet de Shell, et utilisateur de l’app Shell","width":2062,"height":1165}},"id":"/content/shell/countries/switzerland/fr_ch/privacy/b2c-notice-en/jcr_content"}
